Delivery & Returns

Shipments:

Following a successful transaction the products are shipped within 2 days.
The shipping charges include handling fees, packing costs and shipping costs. These are fixed and vary depending on the total weight of the shipment.
The parcel is secured to ensure it reaches you in a perfect condition.

Returns:

Please read our Returns Policy before making a purchase on our website.

We recommend that you check all of the products upon delivery to ensure you are completely satisfied.

If you have any queries regarding our policies, please contact us.

Returns and exchange policies are presented below.

1. If you are not completely satisfied with the products you have ordered, we will provide a full refund or exchange if you return the product within 14 days of receipt in a re-salable condition (In the original packaging). The company is not responsible for products that have been damaged or stained. We reserve the right to refuse the return or exchange if the item is not in a re-usable condition.

2 . If any of the items delivered to you are damaged, please contact our customer support team within 2 days of delivery. Please enclose photos where possible. Damaged goods should return in the condition in which they were delivered, alongside the original packaging.

3. The company does not cover the cost of returning the product. Unless, the product delivered to you by us is defective or a different product was delivered due to incorrect shipping.